You are checking your bank statement and you see a Ledger Green credit card charge on it. The thing is, you don’t remember making any purchase from the company. You might not know what the company is about. So, what should you do?
We are here to help. In this post, we explain what you need to know about the charge and what you can do about it. We explain the company briefly, possible reasons why you get the charge, how to get a refund, and more.
What Is Ledger Green?
First thing first, what exactly is Ledger Green? Ledger Green is a compliance automation and fraud mitigation service provider company. Its products include fraud detection and mitigation, compliance automation, transaction monitoring, and a KYC engine.
Ledger Green’s products are used by credit unions, state-chartered banks, as well as over 40 financial institutions. So far, the company has been serving over 1 million customers, with more than 5 million transactions monitored and an 82% reduction in fraud.
Why Do I Get a Ledger Green Credit Card Charge?
You might be wondering why you got a Ledger charging problem in the first place. There are two possible reasons. Firstly, you might have been signed up and purchased Ledger Green services. That’s why you are seeing a Ledger Green credit card charge on your bank statement.
The transaction could be a long time ago so you might be forgotten about it. If you run an organization or a business, you will need an Anti-Money Laundering Compliance service. Ledger Green offers such services, which might be the reason why you were purchasing its services.
Secondly, it is a miscommunication or a mistake. If you don’t purchase any of Ledger Green’s services and a charge appears on your statement, immediately contact your credit card provider and Ledger Green customer care to stop the suspicious and unauthorized charge.
Can I Get a Refund of Ledger Green Charge?
If you don’t purchase any service from Ledger Green, you may be able to get a refund. Note that you will need to show your credit card statement that shows your money was debited from the company and contact it to get a refund of unauthorized charges.
Return and Refund Policy
If you are getting a Ledger Green credit card charge, you will want to know the company’s return and refund policy.
Returns
You can return an item within 30 days from the date you received it. Only item that is unused and in the same condition when it is received is eligible for a return. It also must be in its original packaging. The item needs to have proof of purchase or receipt.
Refunds
Once the company receives the item, it will inspect the returned item and notify you that it has received said item. When the inspection process is over, the company will notify you of the refund status immediately.
If the return is approved, Ledger Green will initiate a refund to your credit card. You will receive it within 30 days, although it depends on the card issuer’s policies.
Contacting Ledger Green
You can contact the company in several ways to resolve the Ledger Green credit card charge. You can contact it by phone, email, and through its website. You can go to the office as well if you prefer to contact it directly.
Ledger Green Contact Information
Corporate Address
401 Ryland Street 200a Reno Nevada 89502
Phone
800-915-4917
support@ledgergreen.com
Website
https://ledgergreen.com/
Frequently Asked Questions
How can I recognize a Ledger Green charge on my card?
Look at your list of transactions. There will be “Ledger Green” on your list if you have a Ledger Green charge. It is a charge from the company for using its services.
I see a Ledger Green credit card charge on credit. Is it legit?
Yes, it is. If you see a charge from the company on your credit card, it means you have used the company service. If you are not sure about it, don’t hesitate to contact Ledger Green customer service to review your transaction details.
I didn’t make a purchase. Why am I seeing a Ledger Green charge on my credit card?
If you didn’t make any purchase, it is probably a miscommunication or a mistake. If you think it is a fraud, immediately contact Ledger Green to solve the problem.
What does a Ledger Green charge on debit mean?
Similar to a credit card charge, it is a charge from Ledger Green for using its services.
Is it charged on every transaction?
No, it isn’t. The charge applies to services that you purchased.
If you are getting a Ledger Green credit card charge, it could be due to a purchase you made at some point and have forgotten about it. Or, it was the result of a miscommunication or a mistake. Now that you know what you should do about the situation, it shouldn’t be a problem.
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